What features are most important to reseller web hosting customers?
The best way to find out which features are most important to your customers is to ask them yourself. In fact, if you're serious about effectively serving your accounts, it's a good idea to regularly survey existing customers, as well as to ask a few questions of those who leave or never sign on with you at all. Of course, it's also important to keep informed about what other hosts are offering their customers. You can stay on top of the market by regularly checking other web hosts' websites and actively participating in the online hosting and reseller forums.
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